Privacy policy

PRIVACY POLICY

Last updated: June 28, 2026

Collar & Quill operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Collar & Quill is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

We may collect or process the following categories of personal information:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including payment card information, transaction details, and payment confirmation.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including items you view, add to your cart, or purchase.
  • Communications with us including customer support inquiries.
  • Device information including your IP address, browser, and unique identifiers.
  • Usage information including how you interact with our Services.

How We Use Your Personal Information

  • Provide and Improve the Services — to process orders, payments, shipping, returns, and account management.
  • Marketing and Advertising — to send promotional communications and show relevant advertisements.
  • Security and Fraud Prevention — to protect our store and customers.
  • Communicating with You — to provide customer support and maintain our relationship.
  • Legal Reasons — to comply with applicable law and enforce our policies.

How We Disclose Personal Information

We may share your information with Shopify and third-party service providers (payment processing, shipping, analytics), business and marketing partners, and as required by law. You may opt out of targeted advertising here.

Relationship with Shopify

The Services are hosted by Shopify. To learn more about how Shopify uses your personal information, visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.

Children's Data

The Services are not intended for children. We do not knowingly collect personal information from children under the age of majority.

Security and Retention

We take reasonable measures to protect your information, though no security system is perfect. We retain your information as long as necessary to provide our Services and comply with legal obligations.

Your Rights and Choices

Depending on where you live, you may have rights to access, delete, correct, or port your personal information, and to opt out of targeted advertising. To exercise your rights, contact us at info@collarandquill.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this website and update the "Last updated" date.

Contact

For questions about our privacy practices, please contact us at info@collarandquill.com.