Terms of service

TERMS OF SERVICE

Last updated: June 28, 2026

Agreement to Terms

By accessing Collar & Quill, you agree to be bound by these Terms of Service and all applicable laws and regulations.

Use of Site

You agree to use this site only for lawful purposes. You may not:

  • Use the site in any way that violates applicable laws
  • Attempt to gain unauthorized access to the site
  • Transmit viruses or malicious code
  • Impersonate another person or entity

Product Information

We strive to provide accurate product descriptions and images. However:

  • Colors may vary slightly from images
  • We reserve the right to limit quantities
  • Prices are subject to change without notice
  • We are not responsible for typographical errors

Orders and Payment

  • All orders are subject to acceptance and availability
  • We reserve the right to refuse or cancel any order
  • Payment is due at time of purchase
  • Prices are in USD and do not include applicable taxes

Shipping and Delivery

  • Orders are shipped promptly and tracked
  • Shipping times are estimates and not guaranteed
  • Risk of loss passes to you upon delivery to the carrier
  • You are responsible for providing accurate shipping information

Product Use

  • Products are intended for use as described in each listing
  • Follow all manufacturer instructions and warnings
  • We are not liable for misuse of products
  • Consult a veterinarian if you have concerns about a product's suitability for your pet

Returns and Refunds

Please refer to our Refund Policy for detailed information about returns and exchanges.

Limitation of Liability

Collar & Quill shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website.

Indemnification

You agree to indemnify and hold harmless Collar & Quill from any claims arising from your use of our site or products.

Governing Law

These terms are governed by the laws of the United States and the state where our business is registered.

Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the site constitutes acceptance of modified terms.

Contact Information

For questions about these terms, contact us at info@collarandquill.com.